Shipments and returns

Your packed shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Fastway with computer tracking and delivery will require a signature. 


Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment eg: 25kgs is the maximum weight Fastway Couriers will ship per order, orders greater than 25kgs may incur an extra charge. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Below is a diagram of Fastway Couriers Local & Shorthaul delivery area. If your address falls within this area shipping will be charged at a flate rate of $13.00 per order, which you can place your order through the website via our payment options, if you are not sure your address is in this delivery area please contact us via email or phone so we can help you - we can ship most products via Australia Post.  For small items it is generally cheaper to send via Australia Post - just email us for a quotation.